Management Console

TeamSalesAgent provides the most comprehensive real-time data and analytical tools available. Our ever growing list of metrics tools provide you clear, easy-to-digest, concise reports all with real-time data and available online 24/7/365. You can choose to have our experienced support team fully manage your campaigns at no additional cost or take the hands on approach. Our secure management console gives you the power and freedom to direct every aspect of your campaign to yield your desired ROI. TeamSalesAgent's analytics provides the needed user feedback on your site that enables you to react and recapture users before they lose interest. Our tools and reporting will allow you to monitor user-agent chats down to a granular level. You will be able to take action and make site improvements geared to increasing your overall conversions and improving your ROI.

Manage Campaign

• Multiple campaign set-up
• Campaign type selection
• Campaign start and end dates
• Parse active hours of operation
• Multiple tracking link support
• Decision method selection (Artificial Intelligence)
• One-click activate / deactivate campaign control
• Keyword and agent response editing
• Agent greeting and sales pitch editing
• A/B Split test paths and ability to set traffic ratio to each path
• Campaign import / export into common formats
• Link clicks by agent response
• Popular keywords

Agent Settings

• Multiple custom chat skins support - instant upload, rotation and delivery frequency
• Chat script delivery speed selection
• Chat window launch position selection and rotation
• Multiple language support (English, Spanish or French)
• Window title bar and navigation prompt message editing
• Chat preview functions and chat dialogue exercise capabilities
• Additional launch methods (cursor movement, timed and hover) selection

Performance Reports

• Launches, engagements and click-throughs (interval, daily, hourly)
• A/B split test script performance
• Chat window location performance
• Custom skin rotation performance
• Site performance charts
• Detailed performance data cubes

Reports and analytics can be broken down by website, web page, business type, campaign and sub-campaign then parsed hourly, daily or by any preferred date range intervals. Data can be exported and viewed in a variety of popular formats along with easy-to-understand performance charts. What makes TeamSalesAgent stand out from our competition is service. Having metrics at your fingertips is an absolute must but you are never alone. Our experienced account team will work with you to analyze these reports to help you make solid strategic decisions to improve conversions and your bottom line ROI.

For a complete list of all the reports and analytics tools contact us today and schedule a free demo.